Travel

Use data to deliver personalized experiences at the pace of your travelers.

Serve world-class experiences that go beyond the reservation. Unify customer data from across sources to gain a better understanding of customer needs. Use those insights to deliver frictionless and enjoyable travel experiences.

“We think of ourselves as a customer service company that happens to fly planes. So when you think of the customer service aspect of JetBlue, it’s all about personalization and how we take care of customer needs. Technology plays such an integral role in addressing our customer needs.”

Eash Sundaram,

Chief Information Officer

Improve mobile travel experiences and alleviate technical risk

According to a Hubspot study, 90% of travel brands say that having a mobile strategy is critical to the future success of their organization. mParticle helps you collect mobile data from iOS and Android, unify and transform it, and share it back out across your martech stack through our 250+ integrations.  The mParticle SDK keeps your mobile applications free of unnecessary third-party code, saving implementation hours and reducing technical risks.

Deliver real-time messaging for customers in-transit

Leverage granular customer data to give your travelers a memorable trip. Align mobile, web, and point-of-sale data to enrich traveler profiles with IDSync and forward those events downstream to execute contextual messaging such as gate changes, delays, and customer support in real time

Simplify regulatory compliance, secure travelers’ trust

Ensure you're safeguarding data with mParticle’s built-in compliance and governance capabilities. Secure how traveler data moves through your pipeline with custom rules, conditional forwarding, and consent management

Use mParticle to seamlessly integrate with leading Travel and Hospitality tools and platforms

No more cold starts
Load historical data for immediate time to value.
Vendor A/B tests
Find the right vendor and test them out with historical data.
Save engineering hours
Spend less engineering time on integrations and maintenance.
Support privacy downstream
Collect consent and forward only the right data to your tools.

See all integrations

Get started with mParticle today

Connect with an mParticle expert to discuss how to integrate and orchestrate customer data the right way for your business.

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Startups can now receive up to one year of complimentary access to mParticle. Learn more