AI and Data Privacy: How to ensure your AI programs are safe, responsible, and effective
AI has the potential to transform marketers' business impact. But if you don't have a compliant data foundation, leveraging ML predictions for personalization can lead to breaches of customer trust. This blog post provides guidance on how you can use data and AI to strengthen customer relationships, and not disrupt them.
Evaluating an Enterprise CDP? Consider these five critical requirements.
When it comes to comparing different CDP vendors, there are specific requirements that enterprise brands should consider carefully. By ensuring that your CDP partner delivers on these fronts, you can maximize the ROI of your CDP investment as your business continues to grow.
Connected, by mParticle Episode 8: The death of the cookie with Sean Oakley
In this episode we sit down with Sean Oakley of NBCUniversal to discuss the history of online advertising.
Enhancements to mParticle’s developer tools make it easier to collect data and ensure quality at the source
mParticle makes it easy for engineers to accurately collect customer data by translating data schemas into production-ready code.
What’s the difference between predictive vs. prescriptive analytics?
Understand the difference between predictive analytics and prescriptive analytics and get tips on how you can begin using both types of AI insights to personalize the customer experience.
How to assess your organization's customer data maturity
Successful personalization at scale requires intentional planning around customer data management, process, and tooling. Learn more about customer data maturity, and why it’s important for increasing the ROI of your MarTech stack.
Step-by-step tutorial: Use mParticle to generate predictive insights and maximize marketing ROI
AI-driven insights are powerful catalysts for supercharging your customer data. But all too often, these resources are siloed in data science departments, disconnected from go-to-market teams who possess the skills to maximize their value. This article demonstrates how mParticle can help you leverage intelligent attributes to maximize the impact of your engagement campaigns without engineering support.
All mParticle customers can now try Indicative for free
mParticle customers can now try self-service analytics platform Indicative free for 30 days. Indicative helps marketers and PMs understand customer journeys, drive conversion, increase engagement, and retain customers––all without writing a line of code.
Transform customer data into predictive insights with an AI CDP
You don’t need an army of data scientists to generate predictive models from your customer data, or complicated pipelines to translate this intelligence into business value. mParticle is democratizing AI adoption, and turning what was once a pipe dream into a catalyst for your pipeline.
mParticle is now available for purchase on AWS Marketplace
mParticle is now available on AWS Marketplace, which means it is easier than ever for organizations to transform cross-channel, first-party data into deeper insights and better outcomes by connecting mParticle with 300+ integration partners, including Amazon Kinesis, RedShift, Mixpanel, Zendesk and Braze.
mParticle acquires Vidora, AI personalization platform for customer data
Vidora’s Cortex platform enables brands to predict future user behavior, and leverage those insights in their marketing tools to proactively take action.
How to use data to deliver a personalized customer experience
Industry reports consistently share the consumers are more engaged when they receive timely, relevant personalized customer experiences. But how do you make sure that personalization is respectful and helpful, and not unwanted or creepy? The answer lies in designing the right data strategy, and working with the right data foundation.
An inside look in mParticle Journeys roadmap themes and initiatives
In this article, we break down the four themes of the mParticle Journeys product–testing and experimentation, analytics, orchestration, and experience delivery–and explain how you can get involved in shaping the future of Journeys features.
The great migration: How to navigate the transition from Google Analytics Universal Analytics to GA4
On July 1, 2023, Google will be sunsetting their widely adopted Universal Analytics solution, recommending that users migrate to their new offering, GA4. This article discusses how Universal Analytics and GA4 are different, what the migration means for the industry, and how your team can navigate the transition.
Accelerate your GA4 migration with the mParticle GA4 integration
Skip the rip and replace work and migrate from Google Analytics Universal Analytics to GA4 with the flip of a switch using the mParticle GA4 integration.
Connected, by mParticle Episode 7: Thinking beyond the stack with Adam Griffiths
In this episode we welcome MarTech expert Adam Griffiths.
Get instant insights into your first-party data set with mParticle Audience Estimator
It's hard to use customer data to drive business results when your customer data set is a black box. mParticle Audience Estimator allows you to understand the size of customer segments in seconds so that you can build better Audiences and optimize each customer's journey.
What is customer journey management, and how can you get started?
The average customer now needs six touchpoints before they make a purchase. How do you manage that experience so that it feels personalized at scale? In this article we’ll dive deep into customer journey management: what it is, why it’s important, and how to get started.
Turn data privacy into a competitive advantage with mParticle
The complexity of the global data privacy landscape presents a challenge for any business that collects and leverages customer data––especially those with a multinational customer base. mParticle simplifies this process by making it easy for customers to implement region-specific rules for collecting and forwarding customer data.
CDP vs. MDM: What’s the difference and which one should you use?
Although both solutions provide a centralized data foundation, Customer Data Platforms and Master Data Management are not mutually exclusive. This article discusses the differences between CDPs and MDMs, and clarifies when each solution should be used.
What I learned at MAU Vegas 2022
I had the chance to attend MAU Vegas 2022 and gather insights from a variety of mobile marketing experts. Here's what I learned.
CDP vs. CRM: What’s the difference, and is CDP the new CRM?
Customer Data Platforms (CDPs) and Customer Relationship Management (CRM) tools are often confused, as both store customer records that the business can use for insight. Below the surface, however, they're very different solutions. This article breaks down the distinction and explores whether or not CDPs and CRMs can fruitfully coexist in the same technology stack.
Transform your customer journey management with mParticle Journey Builder
Journey Builder is the visual orchestration tool in mParticle’s new Journeys workflow. It’s incredibly powerful, but powerful at doing what? And what problems will it help your team solve? Let’s get into it.
How we reduced Standard Audience calculation time by 80%
mParticle’s Audiences feature allows customers to define user segments and forward them directly to downstream tools for activation. Thanks to our engineering team’s recent project to optimize one of one of our audience products, mParticle customers will be able to engage high-value customers with even greater efficiency.
How is mParticle different from other Customer Data Platforms?
With so many vendors calling themselves Customer Data Platforms (CDPs), it can be difficult to separate the signal from the noise. This articles explains how mParticle is different from other CDPs on the market.
MAU Vegas 2022: Everything you need to know
mParticle is thrilled to be at MAU Las Vegas this year. Read more about the event and RSVP for breakfast on us.
Increase Return on Ad Spend with the mParticle Google Enhanced Conversions integration
Increased cookie opt-outs are making conversion measurement more difficult. With the mParticle Google Enhanced Conversions integration, you can leverage first-party data to accurately track conversions and optimize ad spend.
The engineer’s guide to working with marketers
While developers don’t readily admit it, working with marketers can sometimes be a pain. But when engineers and marketers collaborate effectively on data, amazing things can happen. We’ve assembled this guide to provide engineers with a roadmap for effectively working with their colleagues in marketing and making friends out of frenemies.
Take mParticle for a spin with our new Free Trial and Growth Tier
mParticle's mission is to make customer data more accessible and actionable for the whole company, and this includes companies of all sizes. To that end, we're excited to announce our Free Trial and Growth Tier offerings.
Harveer Singh leads Western Union’s digital transformation with data
Chief Data Architect Harveer Singh creates the data and tech roadmap that will help the iconic company emerge as a leader in fintech.
Introducing Journeys: A new workflow to continuously optimize each step of the customer journey
Our newest release combines multi-path journey analysis, testing, and orchestration into a single workflow, and helps brands deliver complete, cohesive, and personalized customer journeys on an individual level.
Developer Deep Dive: mParticle Sample Apps
Recently, a cross-functional squad of engineers, PMs and designers at mParticle assembled to produce a labor of love––sample applications. These sample apps help developers implement our SDK in Web, iOS, and Android environments and understand the value of mParticle. Here’s the nuts-and-bolts story behind what they built, the technical choices they made while building these apps, and what they learned along the way.
Unifying online and offline data to create a connected customer experience
Customers are now engaging seamlessly across both digital and in-store channels, and the experiences you deliver need to be equally seamless. Being able to integrate online and offline data in real time is critical not only to supporting data privacy, but also to making your customers feel valued.
Honesty, buzzwords, and the power of saying “no”: how to create successful vendor partnerships
On a recent episode of the podcast Connected by mParticle, host Abhi Seeth sat down with Taylor DiVincenzo, Sr. Solutions Engineer, Brand Marketer, and Programmatic Media Buyer. His unique experience on all sides of the marketing equation led to a great conversation on how brands and vendors can foster meaningful partnerships.