Blog

Growth

CDP vs. CRM: What’s the difference, and is CDP the new CRM?

Customer Data Platforms (CDPs) and Customer Relationship Management (CRM) tools are often confused, as both store customer records that the business can use for insight. Below the surface, however, they're very different solutions. This article breaks down the distinction and explores whether or not CDPs and CRMs can fruitfully coexist in the same technology stack.

mParticle Product

Transform your customer journey management with mParticle Journey Builder

Journey Builder is the visual orchestration tool in mParticle’s new Journeys workflow. It’s incredibly powerful, but powerful at doing what? And what problems will it help your team solve? Let’s get into it.

Engineering

How we reduced Standard Audience calculation time by 80%

mParticle’s Audiences feature allows customers to define user segments and forward them directly to downstream tools for activation. Thanks to our engineering team’s recent project to optimize one of one of our audience products, mParticle customers will be able to engage high-value customers with even greater efficiency.

Growth

How is mParticle different from other Customer Data Platforms?

With so many vendors calling themselves Customer Data Platforms (CDPs), it can be difficult to separate the signal from the noise. This articles explains how mParticle is different from other CDPs on the market.

Growth

MAU Vegas 2022: Everything you need to know

mParticle is thrilled to be at MAU Las Vegas this year. Read more about the event and RSVP for breakfast on us.

mParticle Product

Increase Return on Ad Spend with the mParticle Google Enhanced Conversions integration

Increased cookie opt-outs are making conversion measurement more difficult. With the mParticle Google Enhanced Conversions integration, you can leverage first-party data to accurately track conversions and optimize ad spend.

Engineering

The engineer’s guide to working with marketers

While developers don’t readily admit it, working with marketers can sometimes be a pain. But when engineers and marketers collaborate effectively on data, amazing things can happen. We’ve assembled this guide to provide engineers with a roadmap for effectively working with their colleagues in marketing and making friends out of frenemies.

Company

Take mParticle for a spin with our new Free Trial and Growth Tier

mParticle's mission is to make customer data more accessible and actionable for the whole company, and this includes companies of all sizes. To that end, we're excited to announce our Free Trial and Growth Tier offerings.

Engineering

Harveer Singh leads Western Union’s digital transformation with data

Chief Data Architect Harveer Singh creates the data and tech roadmap that will help the iconic company emerge as a leader in fintech.

mParticle Product

Introducing Journeys: A new workflow to continuously optimize each step of the customer journey

Our newest release combines multi-path journey analysis, testing, and orchestration into a single workflow, and helps brands deliver complete, cohesive, and personalized customer journeys on an individual level.

Engineering

Developer Deep Dive: mParticle Sample Apps

Recently, a cross-functional squad of engineers, PMs and designers at mParticle assembled to produce a labor of love––sample applications. These sample apps help developers implement our SDK in Web, iOS, and Android environments and understand the value of mParticle. Here’s the nuts-and-bolts story behind what they built, the technical choices they made while building these apps, and what they learned along the way.

Growth

Unifying online and offline data to create a connected customer experience

Customers are now engaging seamlessly across both digital and in-store channels, and the experiences you deliver need to be equally seamless. Being able to integrate online and offline data in real time is critical not only to supporting data privacy, but also to making your customers feel valued.